Lead, Platform Growth and Operations

Lalamove
Hong Kong
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 6+ yearsSkills: ["Communication","Stakeholder management","Cross-cultural collaboration","Problem-solving"]

Lead the Platform Growth and Operations function to drive marketplace growth using data-driven insights, market intelligence, and cross-functional collaboration. Responsible for market performance frameworks, regional growth strategies, budget management, and coordinating with city teams to optimize campaigns, retention, and platform initiatives in Hong Kong.

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Lalamove
Lalamove
5 months ago

Lead, Platform Growth and Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Lead the Platform Growth and Operations function to drive marketplace growth using data-driven insights, market intelligence, and cross-functional collaboration. Responsible for market performance frameworks, regional growth strategies, budget management, and coordinating with city teams to optimize campaigns, retention, and platform initiatives in Hong Kong.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Lead continuous refinement of market performance monitoring and management framework and process to ensure a structured approach to drive market growth through combination of data analysis and market intelligence collection
  • •Assist in developing regional driver & user retention and growth strategies and localizing to markets' specific action plans
  • •Assist in longer-term performance review focusing on supply & demand growth and campaign effectiveness, and collaborate with BI & Analytics team on scalable data and analytics solutions to facilitate planning and decision making to support markets' growth
  • •Conduct ongoing performance review and lead the implementation of optimization initiatives (e.g. user promotions and engagement initiatives) for designated markets with the objective of maximizing online platform / marketplace demand growth and sustainable user active rate
  • •Manage the online platform budget for your designated markets, and to maximise the effectiveness and ROI of implemented campaigns and initiatives
  • •Collaborate with city teams and other functional departments to ensure business and team objectives are met

Key Requirements

  • •6+ years of experience in Operations or a similar analytical role; relevant experience in a high-growth start-up environment
  • •Experience working with, analyzing, and presenting findings from large data sets
  • •Proven track record of effective project management, with the ability to work with multiple stakeholders
  • •Ability to work effectively with cross-cultural and functional teams
  • •Strong verbal and written communication skills with fluent proficiency in written and spoken English
Experience:6+ yearsPlatform growthMarket growthData analytics
Skills:CommunicationStakeholder managementCross-cultural collaborationProblem-solving
Languages:English
Tech Stack:Data analyticsBusiness intelligenceMarket intelligence

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn