Part Time: Bilingual Member Services Representative, AACU Branch Operations (New York City, NY, US)

American Airlines Group
New York
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Excellent member service","Service-culture mindset","Ability to handle multiple tasks","Professional communication","Attention to detail"]

Support American Airlines Credit Union members in the JFK branch by opening new accounts, selling and processing credit union services, and handling deposits and loan payments. Complete member transactions, maintain accurate account information, and perform notary services as needed. Work with branch managers to cross-sell products, research member inquiries to resolve issues, and follow internal controls and security requirements in compliance with laws and regulations.

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American Airlines Group
American Airlines Group
3 days ago

Part Time: Bilingual Member Services Representative, AACU Branch Operations (New York City, NY, US)

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Last checked: 5 hours agoStatus: Live

Job Summary

Support American Airlines Credit Union members in the JFK branch by opening new accounts, selling and processing credit union services, and handling deposits and loan payments. Complete member transactions, maintain accurate account information, and perform notary services as needed. Work with branch managers to cross-sell products, research member inquiries to resolve issues, and follow internal controls and security requirements in compliance with laws and regulations.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Open new accounts and sell/process credit union services for new and existing members.
  • •Post deposits and process loan payments; process monetary transactions and maintain account information.
  • •Perform notary services as required.
  • •Research member inquiries and provide timely solutions.
  • •Implement and enforce internal control and security measures in accordance with credit union policies and government regulations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •High school diploma or GED.
  • •Fluent in Spanish (read, speak and write).
  • •Able to work in-person at the assigned branch location.
  • •Cash handling, sales, or a combination of customer service and financial institution experience within the last twelve months.
  • •Skilled in Microsoft Office (Word, Excel, Access, PowerPoint).
Experience:Financial servicesBankingCredit union
Education:Bachelor's in business, finance, or related area
Skills:Excellent member serviceService-culture mindsetAbility to handle multiple tasksProfessional communicationAttention to detail
Languages:SpanishEnglish
Tech Stack:Microsoft OfficeWordExcelAccessPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn