Procurement Administrator (Hook, Hampshire, GB, RG27 9UY)

Serco
United Kingdom
Workplace: HybridFull timeGBP 27,000 - 29,500 annuallyFunction: Administration & Executive AssistanceSkills: ["Detail-oriented","Customer-focused","Clear communication","Ownership","Process improvement"]

Support Serco’s Global Purchase to Pay (P2P) team by acting as a first-line helpdesk contact for procurement queries. Help manage helpdesk tickets, investigate system and process issues, and advise colleagues on policy and correct buying practices. Contribute to supplier onboarding and vendor management, maintain high-quality procurement data across systems, and drive continuous improvement throughout the source-to-pay journey.

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FursaFursa
Serco
Serco
1 day ago

Procurement Administrator (Hook, Hampshire, GB, RG27 9UY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support Serco’s Global Purchase to Pay (P2P) team by acting as a first-line helpdesk contact for procurement queries. Help manage helpdesk tickets, investigate system and process issues, and advise colleagues on policy and correct buying practices. Contribute to supplier onboarding and vendor management, maintain high-quality procurement data across systems, and drive continuous improvement throughout the source-to-pay journey.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Join the Global Purchase to Pay (P2P) team supporting the full source-to-pay journey with governance and system accuracy
  • •Act as first-line contact for procurement queries via phone, email, and support channels
  • •Manage and track helpdesk tickets, ensuring resolution, clarity, and customer satisfaction
  • •Support supplier onboarding by reviewing risk indicators, completing due diligence checks, and gathering approvals
  • •Maintain high-quality procurement data and P2P system records, resolve data issues with stakeholders, and recommend process improvements

Pay and Benefits

Salary: GBP 27,000 - 29,500 annually
Perks:Paid LeavePension

Key Requirements

  • •GCSE level English or equivalent experience
  • •Experience in Procurement Ops, Finance, or a high-volume Customer Service environment
  • •Strong attention to detail and the ability to follow process accurately
  • •Clear and confident communication with stakeholders at all levels
  • •Ability to take ownership of resolutions and identify operational improvements
Skills:Detail-orientedCustomer-focusedClear communicationOwnershipProcess improvement
Languages:English

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn