Digital Channel Manager, eCommerce

Yum! Brands
Plano
Workplace: HybridFull timeUSD 116,910 - 123,405 annuallyFunction: Marketing & GrowthExperience: 7-8 yearsSkills: ["Strategic thinking","Cross-functional collaboration","Communication","Project management","Analytical thinking"]

Own and grow eCommerce performance across app, web, aggregators, and kiosks by developing commercial business plans, setting priorities, and launching targeted promotions. Partner with Product, Tech, UX, Design, Marketing, Operations, and Restaurant Technology to translate goals into roadmaps, optimize guest journeys, improve ordering and payment experiences, and ensure seamless concept-to-launch delivery.

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Yum! Brands
Yum! Brands
2 months ago

Digital Channel Manager, eCommerce

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow eCommerce performance across app, web, aggregators, and kiosks by developing commercial business plans, setting priorities, and launching targeted promotions. Partner with Product, Tech, UX, Design, Marketing, Operations, and Restaurant Technology to translate goals into roadmaps, optimize guest journeys, improve ordering and payment experiences, and ensure seamless concept-to-launch delivery.
Location: Plano
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Develop and execute commercial business plans to size, prioritize, and activate eCommerce opportunities based on revenue potential, guest impact, and operational feasibility.
  • •Own and track eCommerce performance, driving growth in conversion, check, and order frequency.
  • •Develop and execute eCommerce-exclusive promotions to drive traffic, conversion, and customer retention.
  • •Lead merchandising and deployment of new product launches across app, web, aggregators, and kiosk platforms while improving launch efficiency and reducing errors.
  • •Collaborate with Product, Tech, UX, Design, Marketing, Operations, and Restaurant Technology to optimize guest journeys, improve digital order flow and in-store engagement, and manage timelines through launch and post-launch impact.

Pay and Benefits

Salary: USD 116,910 - 123,405 annually

Key Requirements

  • •7-8 years in digital marketing with a background in driving digital adoption.
  • •Strong business acumen and ability to translate insights into actionable plans.
  • •Excellent cross-functional project management and communication skills.
  • •Proven ability to influence roadmaps and drive measurable impact.
  • •Experience working in fast-paced, matrixed organizations.
Experience:7-8 yearsDigital marketing
Skills:Strategic thinkingCross-functional collaborationCommunicationProject managementAnalytical thinking

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
Glassdoor
Glassdoor: 3.7
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