Associate Store Leader , Dallas Southlake

On Holding
Dallas
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Problem-solving","Training facilitation","Coaching","Emotional intelligence","Communication"]

Own daily store operations and floor management with minimal guidance, ensuring a premium retail environment. Coach and lead the team around Cloud CX customer-centricity, manage stock levels based on forecasts, and analyze daily KPIs to drive improvements in store performance. Identify skill gaps and facilitate training, while engaging the team to build trust, shared accountability, and elevated service standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
On Holding
On Holding
1 day ago

Associate Store Leader , Dallas Southlake

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own daily store operations and floor management with minimal guidance, ensuring a premium retail environment. Coach and lead the team around Cloud CX customer-centricity, manage stock levels based on forecasts, and analyze daily KPIs to drive improvements in store performance. Identify skill gaps and facilitate training, while engaging the team to build trust, shared accountability, and elevated service standards.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own floor management and daily store operations independently, ensuring premium standards.
  • •Lead and coach the team on the Cloud CX philosophy to set benchmarks for customer-centric service.
  • •Manage stock levels using business forecasts and communicate merchandising topics with functional teams.
  • •Analyze daily KPIs and goals to identify root causes and implement actionable changes to improve store performance.
  • •Identify skill gaps in the Lead Store Advisor team and facilitate training on business-related topics while driving professional development.

Key Requirements

  • •5+ years of retail leadership or high-touch service experience in premium or performance-driven brands.
  • •Advanced problem-solving with the ability to ask the right questions and think systemically to resolve operational hurdles.
  • •Experience facilitating technical or operational training and coaching for diverse team members.
  • •High emotional intelligence, reflecting on performance and actively seeking new knowledge to grow.
  • •Clear, authentic communication and relational intelligence to influence and partner with cross-functional stakeholders.
Experience:RetailHigh-touch servicePremium brands
Skills:Problem-solvingTraining facilitationCoachingEmotional intelligenceCommunication

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn