Sr Customer Development Rep (Calling) Shanghai

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Result-driven","Able to work under pressure","Interpersonal skills","Effective presentation","Customer-centric service mindset","Ethical client relationship"]

Drive pre-set sales targets for personal banking products by conducting needs-based selling through effective sales processes. Represent HSBC professionally while engaging customers, and promptly handle customer enquiries, feedback, and complaints. Maintain sales momentum by preparing and submitting regular sales progress reports. Bring strong interpersonal and presentation skills, a customer-centric mindset, and result-driven performance under pressure.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep (Calling) Shanghai

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Drive pre-set sales targets for personal banking products by conducting needs-based selling through effective sales processes. Represent HSBC professionally while engaging customers, and promptly handle customer enquiries, feedback, and complaints. Maintain sales momentum by preparing and submitting regular sales progress reports. Bring strong interpersonal and presentation skills, a customer-centric mindset, and result-driven performance under pressure.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Achieve pre-set sales targets of personal banking products.
  • •Conduct needs-based selling using effective sales processes.
  • •Project a professional image while conducting sales activities.
  • •Respond promptly and effectively to customer enquiries, feedback, and complaints.
  • •Prepare and submit sales progress reports on a regular basis.

Key Requirements

  • •Bachelor degree or above (recognized by the state).
  • •One year or above working experience is preferred.
  • •Experience in a sales-related function is preferred.
  • •Result-driven and able to work under pressure.
  • •Strong interpersonal skills and effective presentation skills, with a customer-centric service mindset.
Experience:1+ years
Education:Bachelor's
Skills:Result-drivenAble to work under pressureInterpersonal skillsEffective presentationCustomer-centric service mindsetEthical client relationship
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn