Salesforce

2 months ago

Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Onboarding Specialist responsible for welcoming Salesforce Premier customers post-sale, accelerating time to value, and guiding initial onboarding through 1:1 engagements and tailored Success Paths to ensure customers achieve business objectives with Salesforce products.

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Become a Salesforce subject-matter expert for specific Salesforce products focusing on accelerating the initial time to value for new customers
•Be the customer’s first point of contact post-sale and welcome them warmly into the ecosystem
•Deliver virtual 1:1 engagements to educate and empower our customers to achieve business value using the Salesforce Customer 360 Suite of Products
•Use consulting skills to uncover initial business use cases and objectives, setting the stage for long-term customer success
•Provide relevant recommendations specific to customers’ business needs and create tailor-made Success Paths to meet their objectives

Key Requirements

•English proficiency is essential; other European languages are a plus
•2+ years of relevant experience helping customers realize business value through technology
•Strong communication and presentation skills with experience leading customer-facing engagements
•Ability to work independently, manage time, prioritize tasks, and perform under pressure
•Proven ability to apply customer success concepts and to engage with stakeholders from administrators to C-suite

Experience:2+ yearsCRMSaaSCustomer Success

Education:Bachelor's

Skills:CommunicationPresentationRelationship buildingProblem solvingConsultative skills

Certifications:Salesforce AdminAdvanced AdminConsultant Certifications

Languages:English

Tech Stack:SalesforceCustomer 360CRM

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

2 months ago

Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Become a Salesforce subject-matter expert for specific Salesforce products focusing on accelerating the initial time to value for new customers
•Be the customer’s first point of contact post-sale and welcome them warmly into the ecosystem
•Deliver virtual 1:1 engagements to educate and empower our customers to achieve business value using the Salesforce Customer 360 Suite of Products
•Use consulting skills to uncover initial business use cases and objectives, setting the stage for long-term customer success
•Provide relevant recommendations specific to customers’ business needs and create tailor-made Success Paths to meet their objectives

Key Requirements

•English proficiency is essential; other European languages are a plus
•2+ years of relevant experience helping customers realize business value through technology
•Strong communication and presentation skills with experience leading customer-facing engagements
•Ability to work independently, manage time, prioritize tasks, and perform under pressure
•Proven ability to apply customer success concepts and to engage with stakeholders from administrators to C-suite

Experience:2+ yearsCRMSaaSCustomer Success

Education:Bachelor's

Skills:CommunicationPresentationRelationship buildingProblem solvingConsultative skills

Certifications:Salesforce AdminAdvanced AdminConsultant Certifications

Languages:English

Tech Stack:SalesforceCustomer 360CRM

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor