Franchise Account Executive - Remote California

Openlane
California
Workplace: RemoteFull timeUSD 28.85 - 28.85 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Ownership","Collaboration","Results-driven","Customer obsession","Problem-solving"]

Own customer and franchise accounts in your assigned territory, partnering with internal operations and the outside sales team to ensure customers succeed. Serve as the central contact for product expertise and technical support, monitor sales and performance metrics, resolve issues impacting customer satisfaction, and coach partners with best practices. Ideal for a proactive, customer-obsessed sales/account management professional comfortable learning technology tools quickly.

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Openlane
Openlane
2 days ago

Franchise Account Executive - Remote California

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own customer and franchise accounts in your assigned territory, partnering with internal operations and the outside sales team to ensure customers succeed. Serve as the central contact for product expertise and technical support, monitor sales and performance metrics, resolve issues impacting customer satisfaction, and coach partners with best practices. Ideal for a proactive, customer-obsessed sales/account management professional comfortable learning technology tools quickly.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Align internal and external stakeholders to ensure commitment to objectives and successful outcomes.
  • •Serve as a central point of contact, providing product expertise and technical support to customers and business partners.
  • •Monitor and measure sales and performance for assigned territories, intervening to resolve issues affecting customer satisfaction.
  • •Listen to business objectives, forecasts, and performance metrics, and align technology and processes to support growth.
  • •Provide education and support on program features and enhancements, coaching partners on best practices.
Travel: Low travel

Pay and Benefits

Salary: USD 28.85 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife Insurance

Key Requirements

  • •3-5 years of related sales and/or account management experience.
  • •Strong understanding of online technologies and proficiency in Google Suite offerings.
  • •Proven track record as a proactive problem-solver, taking ownership of issues end to end.
  • •Excellent oral and written communication skills focused on customer service.
  • •Strong organizational, time management, and prioritization skills; able to handle multiple demands.
Experience:3-5 years
Skills:OwnershipCollaborationResults-drivenCustomer obsessionProblem-solving
Tech Stack:Google SuiteSalesforceDOMO

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn