Customer Solution Architect, Team Lead

Supabase
Anywhere
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsSkills: ["People management","Coaching","Technical communication","Storytelling","Stakeholder management","Conflict resolution","Collaborative problem-solving","Customer advocacy"]

Lead a team of Customer Solutions Architects and drive customer adoption of Supabase across the Americas. Own people leadership and customer outcomes throughout pre-sales discovery, proof-of-value onboarding, and ongoing success/expansion. Partner with Sales, Product, and Engineering to scale the CSA motion, build reusable onboarding and training assets, and provide hands-on guidance for complex escalations, architecture deep dives, and performance tuning.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Supabase
Supabase
8 months ago

Customer Solution Architect, Team Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead a team of Customer Solutions Architects and drive customer adoption of Supabase across the Americas. Own people leadership and customer outcomes throughout pre-sales discovery, proof-of-value onboarding, and ongoing success/expansion. Partner with Sales, Product, and Engineering to scale the CSA motion, build reusable onboarding and training assets, and provide hands-on guidance for complex escalations, architecture deep dives, and performance tuning.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Hire, coach, and grow a global team of Customer Solutions Architects as trusted technical advisors.
  • •Collaborate cross-functionally with Sales, Product, and Engineering to define and scale the CSA motion across discovery through adoption and renewal.
  • •Lead pre-sales discovery and guide platform demos tailored to high-value customers to define criteria for success.
  • •Support proof-of-value onboarding by defining scopes, success criteria, and engagement tactics; build reusable onboarding assets like sequences, docs, templates, and webinars.
  • •Provide ongoing technical coaching and step in for escalations, architecture deep dives, and performance tuning for production workloads.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEsopTech AllowanceCo-working AllowanceEducation AllowanceAnnual Off-sitesRemote Work

Key Requirements

  • •6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
  • •2+ years of people management or team leadership experience in a high-growth technical environment.
  • •Strong background with relational databases, with deep understanding of schema design, indexing, and query performance (PostgreSQL preferred).
  • •Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
  • •Clear, confident technical communicator who can distill complex topics; experience navigating stakeholder alignment and conflict resolution.
Experience:6+ yearsSolutions architectureTechnical account managementDatabase engineeringHigh-growth technical startupCustomer success
Skills:People managementCoachingTechnical communicationStorytellingStakeholder managementConflict resolutionCollaborative problem-solvingCustomer advocacy
Tech Stack:PostgresPostgreSQLReactSvelteVueNode.jsHubSpotBigQueryEmail sequencesDocsTemplatesWebinarsInternal BI dashboards

Company Brief

Supabase
Provides an open-source backend as a service built on PostgreSQL, offering real-time APIs, authentication, storage, and edge functions to help developers quickly build and scale applications.
Industry: Cloud Computing
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn