CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through car buying and selling, including sales, appraisals, test drives, and financing applications. Conduct vehicle condition and cosmetic inspections, document findings, and communicate with buyers. Manage inventory check-in and scanning, reconcile records, and complete administrative paperwork. Coordinate service appointments and review repair order invoices while adhering to CarMax quality and EH&S standards.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Assess vehicle condition and perform cosmetic inspections, documenting details for appraisals and communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy in billing while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Ability to provide strong communication while representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent and a valid driver’s license.

Education:Bachelor's

Skills:CommunicationAttention to detailTeamworkIntegrityTime management

Licenses:Valid driver's license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Assess vehicle condition and perform cosmetic inspections, documenting details for appraisals and communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy in billing while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Ability to provide strong communication while representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent and a valid driver’s license.

Education:Bachelor's

Skills:CommunicationAttention to detailTeamworkIntegrityTime management

Licenses:Valid driver's license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website