Lead Consultant - SDM

Atos
Mumbai
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: []

Oversee the delivery of IT services to customers, ensuring contractual commitments and Service Level Agreements (SLAs) are met. Act as the key link between clients and delivery teams, driving operational excellence and customer satisfaction. Lead continuous improvement to improve service outcomes and align delivery execution with customer expectations.

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Atos
Atos
2 days ago

Lead Consultant - SDM

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Job Summary

Oversee the delivery of IT services to customers, ensuring contractual commitments and Service Level Agreements (SLAs) are met. Act as the key link between clients and delivery teams, driving operational excellence and customer satisfaction. Lead continuous improvement to improve service outcomes and align delivery execution with customer expectations.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Oversee the delivery of IT services to customers.
  • •Ensure services meet contractual commitments and Service Level Agreements (SLAs).
  • •Serve as the key link between clients and delivery teams.
  • •Drive operational excellence and customer satisfaction.
  • •Lead continuous improvement to enhance service delivery.

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn