Seasonal Sales Associate

Tapestry
Hong Kong
Workplace: OnsiteSeasonalFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Adaptability","Communication","Teamwork","Professionalism"]

Deliver an elevated, personalized shopping experience as a brand ambassador for Coach. Meet personal and store sales goals by cross-selling, upselling, and providing tailored fashion recommendations, while building lasting client relationships. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations such as cash wrap, inventory processing, replenishment, visual merchandising, and efficient handling of transactions and shipment cycles.

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Tapestry
Tapestry
2 months ago

Seasonal Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated, personalized shopping experience as a brand ambassador for Coach. Meet personal and store sales goals by cross-selling, upselling, and providing tailored fashion recommendations, while building lasting client relationships. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations such as cash wrap, inventory processing, replenishment, visual merchandising, and efficient handling of transactions and shipment cycles.
Location: Hong Kong
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following the Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting personal and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, transactions, and receiving shipments.

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong English proficiency and ability to manage client interactions in a fast-paced retail environment.
  • •Social media savvy with experience using live-stream shopping or video demos, plus clienteling and data acquisition skills.
  • •Ability to work a flexible schedule, including nights, weekends, peak periods, and public holidays.
Experience:1+ yearsLuxury retailOmni-channel retail
Skills:Customer focusAdaptabilityCommunicationTeamworkProfessionalism
Languages:English
Tech Stack:Mobile POSPOSIPadLaptopClienteling toolsSocial selling platformsShort-form videoWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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