Pindrop

1 month ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Solutions Engineer at a security/identity platform, serving enterprise accounts in a remote US setting. Own named accounts to drive new ARR, provide pre-sale technical support, and articulate value through API|IVR|fraud tech, while guiding customers on integration, ROI, and deployment strategies.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own a portfolio of named accounts and be accountable for new ARR growth, net-new logo acquisition, and multi-year enterprise deals.
•Provide technical pre-sale support to sales teams to achieve assigned sales goals.
•Act as a subject matter expert for Pindrop’s expanding portfolio of solutions and articulate technical concepts to various audiences.
•Partner with sales to generate new license revenue by creating and delivering solutions that resonate in target customer segments.
•Advise organizations on improvements to IVR, call center and fraud operational processes with the use of Pindrop technologies.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Equity and Bonus:Equity

Perks:RsusRemote WorkPaid LeaveHealth Insurance

Key Requirements

•7+ years of sales engineering experience, including ownership and closure of deals exceeding $1M.
•Deep technical background with extensive experience in contact center technology for large enterprises across Banking, Brokerage, Insurance, and Retail sectors.
•Solid understanding of APIs and their role in modern enterprise architectures.
•Hands-on experience with contact center solutions, including voice network design, authentication, WFM, call recording, fraud management, and enterprise speech processing.
•Proven ability to thrive in fast-paced, dynamic environments and solve complex technical challenges with creativity.

Experience:7+ yearsEnterprise softwareContact centerSecurity

Skills:PresentationCommunicationLeadershipCollaborationStrategic thinking

Languages:English

Tech Stack:APIsSalesforceIVRWFMSpeech processingVoice authenticationFraud detection

Company Brief

Pindrop

Provides voice security and fraud prevention solutions that analyze phone calls and voice interactions to detect fraud, authenticate callers, and protect contact centers using voice biometrics, machine learning, and risk-scoring telemetry.

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series E+

Headquarters: Atlanta, United States

Founded: 2011

Website LinkedIn

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Pindrop

1 month ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own a portfolio of named accounts and be accountable for new ARR growth, net-new logo acquisition, and multi-year enterprise deals.
•Provide technical pre-sale support to sales teams to achieve assigned sales goals.
•Act as a subject matter expert for Pindrop’s expanding portfolio of solutions and articulate technical concepts to various audiences.
•Partner with sales to generate new license revenue by creating and delivering solutions that resonate in target customer segments.
•Advise organizations on improvements to IVR, call center and fraud operational processes with the use of Pindrop technologies.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Equity and Bonus:Equity

Perks:RsusRemote WorkPaid LeaveHealth Insurance

Key Requirements

•7+ years of sales engineering experience, including ownership and closure of deals exceeding $1M.
•Deep technical background with extensive experience in contact center technology for large enterprises across Banking, Brokerage, Insurance, and Retail sectors.
•Solid understanding of APIs and their role in modern enterprise architectures.
•Hands-on experience with contact center solutions, including voice network design, authentication, WFM, call recording, fraud management, and enterprise speech processing.
•Proven ability to thrive in fast-paced, dynamic environments and solve complex technical challenges with creativity.

Experience:7+ yearsEnterprise softwareContact centerSecurity

Skills:PresentationCommunicationLeadershipCollaborationStrategic thinking

Languages:English

Tech Stack:APIsSalesforceIVRWFMSpeech processingVoice authenticationFraud detection

Company Brief

Pindrop

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series E+

Headquarters: Atlanta, United States

Founded: 2011

Website LinkedIn