Senior UX Researcher

Abu Dhabi Islamic Bank
Abu Dhabi
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Skills: ["Communication","Analytical thinking","Problem-solving","User advocacy","Time management","Adaptability"]

Support the design team with customer research and testing for digital banking products. Plan and execute research aligned to project goals, using qualitative and quantitative methods such as interviews, surveys, usability testing, and field studies. Analyze data to derive actionable user insights, create personas and journey maps, and collaborate with product owners, engineers, and designers to integrate findings. Present recommendations, advocate for users, and continuously improve research practices ethically.

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FursaFursa
Abu Dhabi Islamic Bank
Abu Dhabi Islamic Bank
4 days ago

Senior UX Researcher

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Last checked: 3 hours agoStatus: Live

Job Summary

Support the design team with customer research and testing for digital banking products. Plan and execute research aligned to project goals, using qualitative and quantitative methods such as interviews, surveys, usability testing, and field studies. Analyze data to derive actionable user insights, create personas and journey maps, and collaborate with product owners, engineers, and designers to integrate findings. Present recommendations, advocate for users, and continuously improve research practices ethically.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Develop and execute UX research plans aligned to project goals, timelines, and stakeholder needs.
  • •Conduct qualitative and quantitative research (interviews, surveys, usability testing, field studies).
  • •Analyze research data to uncover insights into user behaviors, needs, motivations, and pain points.
  • •Create user personas and journey maps to guide design and development teams.
  • •Present research findings and recommendations, advocating for users in design decisions and benchmarking UX improvements over time.

Key Requirements

  • •Experience working at consumer-focused product companies delivering user experiences.
  • •Ability to direct, drive, and evolve UX research projects in a growing and experimenting environment.
  • •Excellent English communication skills with analytical thinking and problem-solving.
  • •User-focused design mentality: collecting user feedback via usability studies, user research, or A/B tests.
  • •Strong time management and ability to self-direct, prioritize, and present findings to a mixed audience.
Experience:Consumer-focused productsDigital productsUser experience researchUsability testing
Skills:CommunicationAnalytical thinkingProblem-solvingUser advocacyTime managementAdaptability
Languages:EnglishArabic
Tech Stack:A/B tests

Company Brief

Abu Dhabi Islamic Bank
Abu Dhabi Islamic Bank (ADIB) is a public Islamic bank providing retail, corporate, wealth and investment banking services across the UAE and international markets, offering Sharia-compliant financial products and digital banking solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1997
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