Trade Mid Office Associate (Bangkok, Bangkok, TH, 10500)

HSBC
Bangkok
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-3 yearsEducation: bachelorsSkills: ["Customer service","Interpersonal communication","Attention to detail","Ability to work under pressure","Teamwork"]

Support HSBC’s Global Trade Solutions team by processing guarantees and standby documents in line with URDG 758, ISP 98, and UCP 600. Maintain service quality and SLA performance, ensure compliance with internal procedures and external regulations, and deliver responsive support to Relationship Managers and other stakeholders. Provide professional guidance, complete tasks within established timeframes, and help ensure accurate, compliant trade transaction processing.

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FursaFursa
HSBC
HSBC
2 days ago

Trade Mid Office Associate (Bangkok, Bangkok, TH, 10500)

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Last checked: 3 hours agoStatus: Live

Job Summary

Support HSBC’s Global Trade Solutions team by processing guarantees and standby documents in line with URDG 758, ISP 98, and UCP 600. Maintain service quality and SLA performance, ensure compliance with internal procedures and external regulations, and deliver responsive support to Relationship Managers and other stakeholders. Provide professional guidance, complete tasks within established timeframes, and help ensure accurate, compliant trade transaction processing.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Process guarantees and standby DCs according to required regulations and policies (e.g., URDG758, ISP 98, UCP600).
  • •Ensure transaction productivity and service quality levels are met per Service Level Agreements.
  • •Deliver high-quality service to clients and internal stakeholders such as Relationship Managers and Business Development Managers.
  • •Provide professional advice to stakeholders and ensure positive feedback on the service is consistently obtained.
  • •Complete transaction processing tasks in compliance with internal guidelines, procedures, and external rules and regulations within established timeframes.

Key Requirements

  • •Bachelor’s degree or above in Business Administration, Economy, Finance & Banking, or a related field.
  • •1 to 3 years of working experience in Guarantees/Standby DCs.
  • •Knowledge of International Trade and Guarantees (URDG 758, ISP 98, UCP 600) and some basic Thai laws related to guarantees is preferable.
  • •Strong customer service mindset with interpersonal and communication skills, plus PC skills.
  • •Ability to handle multiple tasks independently with attention to detail, work under pressure, and support teamwork.
Experience:1-3 yearsInternational tradeGuaranteesStandby DCs
Education:Bachelor's
Skills:Customer serviceInterpersonal communicationAttention to detailAbility to work under pressureTeamwork
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn