Field Engineer - Emergency Call Handling

Motorola Solutions
North Carolina, Georgia, South Carolina, Alabama, Florida, Tennessee
Workplace: RemoteFull timeUSD 75,000 - 85,000Function: DevOps, Cloud & InfrastructureExperience: 3+ yearsEducation: bachelorsSkills: ["Critical thinking","Problem-solving","Judgment"]

Deploy and integrate Emergency Call Handling (ECH) solutions for public safety customers, owning site-specific configuration from pre-cut verification through cutover and post-cut support. Perform configuration for hybrid cloud and SaaS environments, troubleshoot connectivity between local infrastructure and cloud platforms, and document changes including tenant configurations and API integrations. Support customer and channel partners during production deployments while maintaining subject-matter expertise in cloud-native public safety technologies.

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FursaFursa
Motorola Solutions
Motorola Solutions
1 month ago

Field Engineer - Emergency Call Handling

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Source: Company careers pageValidated by: Fursa AI
Last checked: 25 days agoStatus: Live

Job Summary

Deploy and integrate Emergency Call Handling (ECH) solutions for public safety customers, owning site-specific configuration from pre-cut verification through cutover and post-cut support. Perform configuration for hybrid cloud and SaaS environments, troubleshoot connectivity between local infrastructure and cloud platforms, and document changes including tenant configurations and API integrations. Support customer and channel partners during production deployments while maintaining subject-matter expertise in cloud-native public safety technologies.
Location: North Carolina, Georgia, South Carolina, Alabama, Florida, Tennessee
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Perform system configuration for supported ECH solutions, including hybrid cloud and SaaS-based applications.
  • •Conduct site verification testing prior to cutting a site into a production environment.
  • •Configure and troubleshoot connectivity between local site infrastructure and cloud-hosted application environments.
  • •Support customer and channel partners during ECH solution deployment into production.
  • •Document solution changes, including cloud tenant configurations and API integrations, and help resolve installation/quality issues.
Travel: Extensive travel

Pay and Benefits

Salary: USD 75,000 - 85,000
Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveParental LeaveEquityAnnual Bonus

Key Requirements

  • •Bachelor’s degree in Engineering, IT, Software Engineering, or Technology.
  • •3+ years deploying and integrating complex IP products and systems.
  • •Experience with cloud platforms and deployment models (e.g., Azure, AWS, private cloud).
  • •Knowledge of cloud-based troubleshooting, including connectivity/latency analysis and identity management (SSO/Active Directory).
  • •Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.
Experience:3+ yearsPublic safetyCloud deploymentSystems integration
Education:Bachelor's
Skills:Critical thinkingProblem-solvingJudgment
Certifications:AWS Certified Cloud PractitionerMicrosoft Certified: Azure FundamentalsCompTIA Network+CompTIA Security+
Tech Stack:AzureAWSSaaSHybrid cloudActive DirectorySSOVMware ESXiHyper-VMicrosoft SQL ServerWindows ServerWindows 7Windows 10LinuxCisco IOSFortinet FortiGateAPI integrations

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn