Patient Administrator (Mediclinic Ibn Battuta, Dubai, AE)

Mediclinic
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service","Numerical literacy"]

Efficiently improve the quality of patient care by managing patient appointments and registration, handling medical insurance processes, and running billing and cash-up activities. Meet customer service expectations by providing high-quality patient service. You’ll use hospital information systems and CRM tools to support accurate scheduling, registration, and insurance handling within Mediclinic policies and emergency codes.

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FursaFursa
Mediclinic
Mediclinic
16 hours ago

Patient Administrator (Mediclinic Ibn Battuta, Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Efficiently improve the quality of patient care by managing patient appointments and registration, handling medical insurance processes, and running billing and cash-up activities. Meet customer service expectations by providing high-quality patient service. You’ll use hospital information systems and CRM tools to support accurate scheduling, registration, and insurance handling within Mediclinic policies and emergency codes.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage patient appointment scheduling and registration processes.
  • •Manage medical insurance processes and related tasks.
  • •Handle billing and cash up process.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Perform all aspects of the patient administrator role to improve overall patient care quality.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2-3 years’ experience in a customer services role, preferably in healthcare.
  • •Computer literacy and proficiency in MS Office applications.
  • •Experience with CRM software and hospital information systems.
  • •Knowledge of medical insurance terminologies/process and medical terminology and procedures.
Experience:2-3 yearsHealthcareContact centre
Education:High School
Skills:Customer serviceNumerical literacy
Tech Stack:MS OfficeCRMHospital information systems

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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