Carvana

1 month ago

Customer Service Delivery Advocate - 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while providing a positive, customer-facing experience. You’ll load and unload vehicles, keep the hauler and vehicles inspected and safe to drive, complete customer paperwork, and document thorough notes in the customer tracking system. The role runs fixed daily shift windows with rotating days off, requires physical activity, and emphasizes safe driving and clean driving records.

Location: Minneapolis

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car hauler to ensure vehicles maintain safe-to-drive condition.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Schedule:4-Day Week

Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor/outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Must be able to lift/push/pull up to 50 lbs and sustain physical activity for extended periods (8+ hours).
•Must pass a drug test, obtain a DOT Medical Card, and obtain a Notary (or be able to within the first 90 days); also meet state-specific DMV/title and registration system access requirements.

Experience:2+ years

Skills:Customer-facingSelf-motivatedSafe drivingDetail-orientedTeam collaboration

Licenses:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

1 month ago

Customer Service Delivery Advocate - 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Minneapolis

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car hauler to ensure vehicles maintain safe-to-drive condition.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Schedule:4-Day Week

Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor/outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Must be able to lift/push/pull up to 50 lbs and sustain physical activity for extended periods (8+ hours).
•Must pass a drug test, obtain a DOT Medical Card, and obtain a Notary (or be able to within the first 90 days); also meet state-specific DMV/title and registration system access requirements.

Experience:2+ years

Skills:Customer-facingSelf-motivatedSafe drivingDetail-orientedTeam collaboration

Licenses:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website