Business Growth Specialist

Xero
Milton Keynes
Workplace: HybridFull timeFunction: Marketing & GrowthSkills: ["Mentorship","Structured discovery","Analytical thinking","Consultative engagement","Adaptability"]

Drive measurable platform adoption by guiding small businesses to unlock advanced plan capabilities and tailored add-ons, improving operational efficiency and increasing subscription growth. Use consultative discovery to diagnose customer challenges and position key products such as Payroll and Payments. Join a proactive customer success team working with marketing, product, and onboarding to refine sales motions, test revenue playbooks, and influence future product expansion.

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Xero
Xero
1 day ago

Business Growth Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Drive measurable platform adoption by guiding small businesses to unlock advanced plan capabilities and tailored add-ons, improving operational efficiency and increasing subscription growth. Use consultative discovery to diagnose customer challenges and position key products such as Payroll and Payments. Join a proactive customer success team working with marketing, product, and onboarding to refine sales motions, test revenue playbooks, and influence future product expansion.
Location: Milton Keynes
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth

Key Responsibilities

  • •Partner with high-potential small businesses to identify upsell and cross-sell opportunities using Salesforce.
  • •Run targeted growth campaigns using predictive analytics to highlight natural upgrade points.
  • •Test and refine revenue playbooks, discovery methodologies, and value-based selling techniques.
  • •Collaborate with cross-functional teams to share customer feedback and influence future product expansion.
  • •Independently manage customer portfolios while delivering on campaign objectives.

Key Requirements

  • •Background in customer success, account management, or consultative sales focused on product adoption.
  • •Experience discovering customer pain points and positioning ecosystem solutions such as payments or payroll.
  • •Familiarity with sales tracking platforms such as Salesforce and modern data dashboards.
  • •Ability to mentor peers and lead structured discovery conversations.
  • •Analytical thinking using data insights to solve complex operational challenges.
Skills:MentorshipStructured discoveryAnalytical thinkingConsultative engagementAdaptability
Tech Stack:SalesforceData dashboardsPredictive analytics tools

Company Brief

Xero
Provides cloud-based accounting, payroll, and financial management software for small and medium-sized businesses, enabling invoicing, bank reconciliation, reporting, and integrations with third-party apps globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Wellington, New Zealand
Founded: 2006
WebsiteLinkedIn