Specialist, Strategic Account Management

Delivery Hero
Dhaka
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 7-8 yearsSkills: ["Communication","Interpersonal","Problem-solving","Negotiation"]

Lead as the primary contact for vendors, building strong relationships and managing accounts to maximize revenue. Develop strategies for vendor growth, negotiate contracts, and track KPIs to drive revenue, performance, and operational efficiency while expanding relationships with existing customers through tailored solutions.

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FursaFursa
Delivery Hero
Delivery Hero
4 months ago

Specialist, Strategic Account Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead as the primary contact for vendors, building strong relationships and managing accounts to maximize revenue. Develop strategies for vendor growth, negotiate contracts, and track KPIs to drive revenue, performance, and operational efficiency while expanding relationships with existing customers through tailored solutions.
Location: Dhaka
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Serve as the lead point of contact for matters related to vendors and vendor relationships.
  • •Build and maintain strong, long-lasting relationships with vendors, acting as the primary point of contact for business metrics.
  • •Develop and implement strategies for vendors growth and retention.
  • •Oversee customer account management, including negotiating contracts and identifying opportunities to maximize revenue.
  • •Track KPIs and analyze data to assess account performance, identify improvement areas, and implement strategies to drive revenue growth and operational efficiency.
  • •Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

Key Requirements

  • •7-8 years of experience in a relevant field
  • •Preferably FMCG industry experience
  • •Experience in Key Account, Relationship Management, Corporate Sales, Marketing, Telemarketing
  • •Creative problem-solving, effective communication and strong interpersonal skills
  • •Ability to communicate and manage effectively at all levels.
Experience:7-8 yearsFMCG
Skills:CommunicationInterpersonalProblem-solvingNegotiation
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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