Claim Handler CH2

Davies
Liverpool
Workplace: HybridFull timeFunction: Data Science & Machine LearningEducation: certificationSkills: ["Customer service","Attention to detail","Negotiation","Communication","Organisational","Mentoring","Training"]

Manage a caseload of pre-litigated and low value litigated motor claims for corporate clients, progressing matters from inception through settlement. You’ll identify cases suitable for early litigation, perform quantum and liability work, negotiate settlements, maintain accurate records, and communicate effectively with clients and internal stakeholders. The role also supports team performance through mentoring, training, and serving as a technical referral point for other team members.

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FursaFursa
Davies
Davies
1 day ago

Claim Handler CH2

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 minutes agoStatus: Live

Job Summary

Manage a caseload of pre-litigated and low value litigated motor claims for corporate clients, progressing matters from inception through settlement. You’ll identify cases suitable for early litigation, perform quantum and liability work, negotiate settlements, maintain accurate records, and communicate effectively with clients and internal stakeholders. The role also supports team performance through mentoring, training, and serving as a technical referral point for other team members.
Location: Liverpool
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Manage pre-litigated motor claims up to £25k from inception to settlement, including high value/complex matters.
  • •Manage litigated motor claims up to £10k.
  • •Identify cases suitable for early litigation with high prospects and low risk.
  • •Maintain accurate data and ensure data maintenance; input accurate information as required.
  • •Interact and communicate with clients and support team members through mentoring and training as a technical referral point.

Key Requirements

  • •Qualified solicitor or CILEX with necessary practice rights (CILEX Lawyers also considered).
  • •ULR RTA handling experience of pre-litigated matters is essential, with litigation knowledge desirable.
  • •Experience handling the full claim cycle, including initial quantum assessment, liability investigation, and settlement negotiation.
  • •Customer service experience with excellent attention to detail.
  • •Ability to mentor and support new starters.
Education:Certification / Diploma
Skills:Customer serviceAttention to detailNegotiationCommunicationOrganisationalMentoringTraining
Tech Stack:Microsoft WordMicrosoft ExcelEmail

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
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