Sales Development Representative

Zendesk
Lisbon
Workplace: HybridFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Customer centric","Self-starter","Overachieving","Consultative sales"]

Drive new business for your region by owning a high volume of inbound leads, qualifying opportunities in the CRM, and using consultative communication to upsell and cross-sell before handoff to Account Executives. Be the face of the brand focused on an outstanding customer experience, overachieve against targets, and contribute creatively to how the team works. Join a multicultural EMEA-focused sales organization and use the role to build your sales career trajectory.

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FursaFursa
Zendesk
Zendesk
1 day ago

Sales Development Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive new business for your region by owning a high volume of inbound leads, qualifying opportunities in the CRM, and using consultative communication to upsell and cross-sell before handoff to Account Executives. Be the face of the brand focused on an outstanding customer experience, overachieve against targets, and contribute creatively to how the team works. Join a multicultural EMEA-focused sales organization and use the role to build your sales career trajectory.
Location: Lisbon
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Drive new business and deliver on the regional sales strategy.
  • •Manage a high volume of hot inbound leads in the CRM to qualify top opportunities for Account Executives.
  • •Use strong communication to upsell and cross-sell before handing off to AEs.
  • •Overachieve on targets and metrics.
  • •Work onsite in Lisbon Tuesdays, Wednesdays, and Thursdays as part of the hybrid schedule.

Key Requirements

  • •Passion to start or continue a career in consultative sales.
  • •Bachelor’s or Master’s degree; sales experience is a bonus but not required.
  • •Business experience (SaaS sales preferred) or examples of customer-centric curiosity.
  • •A “Can Do”/“Winner” attitude with strong self-starter ownership to overachieve.
  • •Excellent written and verbal communication skills.
Experience:SaaS
Education:Bachelor's
Skills:CommunicationCustomer centricSelf-starterOverachievingConsultative sales
Tech Stack:CRM

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor