Trainer – Tools & Process

Wing Assistant
Philippines
Workplace: HybridFull timePHP 30,000 - 45,000 monthlyFunction: Education & TrainingExperience: 2+ yearsSkills: ["Facilitation","Communication","Presentation","Analytical mindset","Organization"]

A Trainer – Tools & Process leads live, simulation-based training cohorts to build practical proficiency in CRMs, project management systems, and communication platforms for client delivery. You’ll design curricula, run hands-on sessions, create graded simulations, and collaborate with L&D, QA, and Operations to ensure readiness across remote/hybrid teams in the Philippines.

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FursaFursa
Wing Assistant
Wing Assistant
10 months ago

Trainer – Tools & Process

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Last checked: 1 hour agoStatus: Live

Job Summary

A Trainer – Tools & Process leads live, simulation-based training cohorts to build practical proficiency in CRMs, project management systems, and communication platforms for client delivery. You’ll design curricula, run hands-on sessions, create graded simulations, and collaborate with L&D, QA, and Operations to ensure readiness across remote/hybrid teams in the Philippines.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training

Key Responsibilities

  • •Facilitate live training sessions on key tools such as HubSpot, Pipedrive, Asana, Slack, Gmail, and Zoom, ensuring practical fluency and consistent process application.
  • •Create, update, and deliver curricula and step-by-step walkthroughs that align with company workflows and client standards.
  • •Design and conduct graded simulations that evaluate speed, accuracy, and comprehension of tool-based tasks.
  • •Partner with L&D leadership, QA, and Operations to ensure training outcomes meet deployment readiness standards.
  • •Track trainee performance metrics and generate reports on simulation results, progress, and readiness for endorsement.

Pay and Benefits

Salary: PHP 30,000 - 45,000 monthly

Key Requirements

  • •Minimum 2 years experience in training, enablement, or operations in a BPO, SaaS, or virtual assistant environment
  • •Strong proficiency with HubSpot, Pipedrive, Asana, and communication tools (Slack, Zoom, Gmail, Notion, or ClickUp)
  • •Excellent facilitation, communication, and demonstration skills with diverse learners
  • •Experience designing and grading simulation-based or competency-based assessments
  • •Highly organized with the ability to manage multiple training cohorts and maintain quality standards
Experience:2+ yearsSaaSBPOVirtual assistant
Skills:FacilitationCommunicationPresentationAnalytical mindsetOrganization
Tech Stack:HubSpotPipedriveAsanaSlackZoomGmailNotionClickUpCRMLMS

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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