Receptionist-Oswestry Leisure Centre

Serco
United Kingdom
Workplace: OnsitePart timeGBP 8 - 12.71 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Problem-solving","Adaptability","Working under pressure"]

Serve as the first point of contact at a leisure centre, welcoming visitors in person and by phone and creating a safe, friendly customer experience. Provide accurate information on facilities and memberships, process bookings and payments, and support daily reception operations including cash handling and cashing-up procedures. Help promote additional services and work with colleagues to maintain high service standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Serco
Serco
5 days ago

Receptionist-Oswestry Leisure Centre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the first point of contact at a leisure centre, welcoming visitors in person and by phone and creating a safe, friendly customer experience. Provide accurate information on facilities and memberships, process bookings and payments, and support daily reception operations including cash handling and cashing-up procedures. Help promote additional services and work with colleagues to maintain high service standards.
Location: United Kingdom
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Welcome customers and provide friendly, professional service in person and over the telephone.
  • •Provide accurate information about facilities, programmes, memberships, activities and services.
  • •Process bookings, memberships, payments and enquiries efficiently and accurately.
  • •Handle cash and complete cashing-up procedures in line with company financial processes.
  • •Support day-to-day reception operations, assisting colleagues and maintaining high service standards; promote additional services to enhance the customer experience.

Pay and Benefits

Salary: GBP 8 - 12.71 hourly
Perks:Gym MembershipDbs ChecksPaid LeavePensionEmployee AssistanceWellness Stipend

Key Requirements

  • •Experience delivering excellent customer service in a customer-facing environment.
  • •Confidence communicating clearly and professionally with a wide range of people.
  • •Previous experience handling cash and maintaining accurate records.
  • •Ability to stay calm under pressure, think quickly, and find practical solutions to customer enquiries.
  • •A positive, adaptable approach with a genuine commitment to making a difference for customers and the local community.
Experience:Customer service
Skills:CommunicationCustomer serviceProblem-solvingAdaptabilityWorking under pressure

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn