Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsSkills: ["Communication","Problem-solving","Relationship building","Collaboration","Self-motivation"]

Serve as the face of the branch by building long-term customer relationships and providing trusted financial advice. Use strong communication and problem-solving to identify needs, recommend tailored solutions for spending, saving, borrowing, and investing, and introduce customers to digital/mobile banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs while handling cash and following all applicable policies, procedures, and regulations.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as the face of the branch by building long-term customer relationships and providing trusted financial advice. Use strong communication and problem-solving to identify needs, recommend tailored solutions for spending, saving, borrowing, and investing, and introduce customers to digital/mobile banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs while handling cash and following all applicable policies, procedures, and regulations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Provide trusted advice and recommendations to customers for financial solutions across spending, saving, borrowing, and investing.
  • •Learn customers’ personal financial goals and recommend tailored plans (e.g., future planning, home buying, credit cards).
  • •Introduce customers to digital and mobile-first banking options and support transactions via app and ATMs.
  • •Collaborate with partners across Wealth Management, Mortgage, and Business Banking for complex customer needs.
  • •Follow all financial policies and procedures, including proper cash handling and compliance with state and local laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement Benefits

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve customer relationships.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Ability to use digital technology to support delivery of business goals and solve customer issues.
Experience:2+ yearsSalesCustomer serviceConsumer bankingFinancial services
Skills:CommunicationProblem-solvingRelationship buildingCollaborationSelf-motivation
Licenses:NMLS
Languages:English
Tech Stack:Digital technologyMobile bankingATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website