Personal Banker I Associate - Robinhood Village

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer service","Risk awareness","Communication","Professional judgment"]

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business products, and drive periodic financial reviews. Collaborate with business partners via referrals, process teller transactions, support platform staff, and maintain ethical, risk-conscious practices while meeting production and customer experience goals.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker I Associate - Robinhood Village

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business products, and drive periodic financial reviews. Collaborate with business partners via referrals, process teller transactions, support platform staff, and maintain ethical, risk-conscious practices while meeting production and customer experience goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Recommend solutions by maintaining in-depth knowledge of retail consumer and small business products and services.
  • •Use CAMP and other approved marketing tools to proactively reach out to customers, set appointments, and drive periodic financial reviews.
  • •Focus on cross-selling and outside sales activities, including membership advantage presentations and community financial literacy events as directed.
  • •Process teller transactions, participate in consumer loan and bankcard processes, and support account openings/closings while maintaining confidentiality and risk-compliant ethical conduct.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills (or a combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer households and small business customers and cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial servicesRetail banking
Skills:Consultative sellingCustomer serviceRisk awarenessCommunicationProfessional judgment
Licenses:S.A.F.E. Act (NMLS registration)
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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