Trade Support for Equity Desk - VP

Jefferies
Hong Kong
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 7+ yearsEducation: bachelorsSkills: ["Analytical","Troubleshooting","Communication","Teamwork","Proactiveness"]

Provide front-line production and trade support for equities trading systems supporting options, futures, and swaps for both client and internal users. Triage and resolve complex application and technical issues, track bugs impacting production stability, and drive mitigations. Monitor application components, support compliance/legal queries, document procedures and troubleshooting FAQs, and coordinate with product managers and development teams to improve supported workflows. Participate in global weekend coverage and perform UAT and Prod/DR installations and automation.

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FursaFursa
Jefferies
Jefferies
2 months ago

Trade Support for Equity Desk - VP

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Last checked: 13 minutes agoStatus: Live

Job Summary

Provide front-line production and trade support for equities trading systems supporting options, futures, and swaps for both client and internal users. Triage and resolve complex application and technical issues, track bugs impacting production stability, and drive mitigations. Monitor application components, support compliance/legal queries, document procedures and troubleshooting FAQs, and coordinate with product managers and development teams to improve supported workflows. Participate in global weekend coverage and perform UAT and Prod/DR installations and automation.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Sr. Director level

Key Responsibilities

  • •Provide front-line support for equity trading systems used by clients and internal users.
  • •Support user queries and assist with compliance and legal queries.
  • •Research, troubleshoot, and resolve complex application/technical problems impacting production stability; track bugs and drive mitigations.
  • •Monitor application components, manage communication of system/application outages to end users, and support weekend production troubleshooting.
  • •Document procedures/best practices/FAQs and collaborate with product managers/development to improve products and supported workflows; build monitoring tools and provide automation solutions.

Key Requirements

  • •7+ years providing production/application support for a real-time trading environment.
  • •Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics.
  • •Knowledge of PowerShell and SQL.
  • •Knowledge of FIX protocol.
  • •Knowledge of structured products, swaps, and derivative business.
Experience:7+ yearsReal-time tradingEquitiesOptionsFuturesSwapsDerivatives
Education:Bachelor's in Computer Science, Engineering, or Mathematics
Skills:AnalyticalTroubleshootingCommunicationTeamworkProactiveness
Languages:English
Tech Stack:PowerShellSQLFIX protocolC#.NETVB ScriptUATProd/DRConfiguration management systems

Company Brief

Jefferies
Global investment banking and capital markets firm providing advisory, underwriting, trading, research, and asset management services to corporations, governments, and institutional investors.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1962
WebsiteLinkedIn