Teller.Business Support.Operations

Mashreq
Kuwait
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1-3 yearsSkills: ["Customer service","Communication","Interpersonal skills","Attention to detail","Ability to work under pressure"]

Process counter financial transactions accurately and efficiently while following established procedures and service standards. Reduce wait and serve times, manage customer expectations during each interaction, and maintain zero cash differences for counter and ATM activity. Stay vigilant for fraud and risks, investigate cash balancing/reconciliation discrepancies, and adhere to policies that support acceptable audit risk ratings for the counter area.

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FursaFursa
Mashreq
Mashreq
1 day ago

Teller.Business Support.Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Process counter financial transactions accurately and efficiently while following established procedures and service standards. Reduce wait and serve times, manage customer expectations during each interaction, and maintain zero cash differences for counter and ATM activity. Stay vigilant for fraud and risks, investigate cash balancing/reconciliation discrepancies, and adhere to policies that support acceptable audit risk ratings for the counter area.
Location: Kuwait
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Process counter transactions accurately and swiftly according to laid-down procedures.
  • •Reduce wait and serve time through efficient transaction processing.
  • •Manage customer expectations during each interaction.
  • •Maintain zero risk of cash differences by accurately processing cash and ensuring correct delivery to customers.
  • •Investigate cash balancing and reconciliation differences and adhere to policies to achieve acceptable audit risk ratings.

Key Requirements

  • •1-3 years of experience handling cash-related functions.
  • •Knowledge of all instruments handled at the counter.
  • •Good customer service skills with strong communication and interpersonal skills.
  • •Ability to work under pressure and be detail oriented with strong numerical accuracy.
  • •Processes related to financial transactions.
Experience:1-3 years
Skills:Customer serviceCommunicationInterpersonal skillsAttention to detailAbility to work under pressure

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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