Customer Advocate, Vending Machine (Full Time)

Carvana
New York
Workplace: OnsitePart timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Self-motivated","Attention to detail","Safety awareness","Communication"]

Be the friendly face at Carvana’s onsite car Vending Machine, creating a memorable pickup experience for customers. You’ll complete customer paperwork and enter detailed notes into the customer tracking system, address questions and minor vending-machine issues, and help ensure smooth, accurate handoffs. This role supports a fast-paced Market Operations environment with performance-based career growth and a 1pm–9pm shift, rotating days off.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
5 months ago

Customer Advocate, Vending Machine (Full Time)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Be the friendly face at Carvana’s onsite car Vending Machine, creating a memorable pickup experience for customers. You’ll complete customer paperwork and enter detailed notes into the customer tracking system, address questions and minor vending-machine issues, and help ensure smooth, accurate handoffs. This role supports a fast-paced Market Operations environment with performance-based career growth and a 1pm–9pm shift, rotating days off.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Create an amazing, memorable pickup experience for customers visiting the car Vending Machine.
  • •Complete customer paperwork and enter thorough notes into the customer tracking system.
  • •Swiftly address customer questions and minor technical issues related to the vending machine process.
  • •Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:401kPaid LeaveHealth Insurance

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto the Vending Machine in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Be at least 21 years old and possess a valid driver’s license.
  • •Have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.
Experience:2+ years
Skills:Customer-focusedSelf-motivatedAttention to detailSafety awarenessCommunication
Licenses:NotaryValid driver's licenseVehicle Verifier license
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn