Test Center Administrator (PT)

Prometric
Ann Arbor
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Flexible scheduling","Attention to detail"]

Serve as the face of Prometric in the Ann Arbor test center by welcoming candidates, verifying identification, running required security checks (including wand use), and continuously monitoring exams to protect exam integrity. Maintain secure materials and a fair, comfortable testing environment, handle candidate issues with urgency, and document/report incidents outside policy. Work part-time with flexible scheduling across site operating hours.

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FursaFursa
Prometric
Prometric
1 day ago

Test Center Administrator (PT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Serve as the face of Prometric in the Ann Arbor test center by welcoming candidates, verifying identification, running required security checks (including wand use), and continuously monitoring exams to protect exam integrity. Maintain secure materials and a fair, comfortable testing environment, handle candidate issues with urgency, and document/report incidents outside policy. Work part-time with flexible scheduling across site operating hours.
Location: Ann Arbor
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification, including required security checks (e.g., wands).
  • •Continuously monitor candidates during exams and ensure candidates follow guidelines.
  • •Report and resolve candidate issues with urgency, and report occurrences outside company guidelines.
  • •Maintain a secure test center environment and, if applicable, digitally scan and record candidate fingerprint identification.

Pay and Benefits

Perks:Paid Leave401kVisionFsa

Key Requirements

  • •High school diploma or equivalent is required.
  • •Minimum one year of customer service experience, in person (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •College experience is a plus.
  • •Able to communicate professionally and write detailed, accurate reports and correspondence.
Experience:Customer service
Education:High School
Skills:Professional communicationReport writingMultitaskingFlexible schedulingAttention to detail
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn