Qdrant

5 days ago

Technical Success Manager (US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own the post-sale technical relationship for Qdrant’s most strategic accounts, ensuring customer success as teams deploy and adopt semantic search, Agentic AI, and RAG solutions. Coordinate with Solutions Architects, Forward Deployed Engineers, and Support to orchestrate delivery, align stakeholders, and manage technical health. Translate technical blockers into business impact, aggregate field feedback to influence the roadmap, and escalate critical issues when needed.

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the primary post-sale technical point of contact, coordinating Solutions Architects, Forward Deployed Engineers, and Support for delivery.
•Drive customer adoption and value by guiding implementation and effective use of Vector Search to meet business goals.
•Manage project and stakeholder alignment by mapping customer timelines to engineering resources and aligning client stakeholders with technical teams.
•Conduct technical health checks and architecture reviews to identify bottlenecks and suggest optimizations.
•Act as the customer’s strategic voice by aggregating technical feedback and escalating critical issues to resolve blockers.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•5+ years of experience in a customer-facing technical delivery role.
•Proven ability to manage complex, multi-stakeholder technical projects without direct authority.
•Understanding of the ML lifecycle, data pipelines, and the fundamentals of search/retrieval systems.
•Ability to translate complex technical blockers into business impact for executives and communicate with developers.

Experience:5+ years

Skills:Stakeholder managementTechnical communicationProblem-solvingTranslating technical blockersProject management

Tech Stack:KubernetesAWSGCPAzureElasticsearchSolrPineconeMilvusQdrantVector SearchRAGAgentic AI

Company Brief

Qdrant

Develops an open-source, high-performance vector search engine and managed vector database to power semantic search, retrieval-augmented generation, and other AI applications at scale for enterprise customers.

Industry: Data Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Berlin, Germany

Founded: 2021

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Qdrant

5 days ago

Technical Success Manager (US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the primary post-sale technical point of contact, coordinating Solutions Architects, Forward Deployed Engineers, and Support for delivery.
•Drive customer adoption and value by guiding implementation and effective use of Vector Search to meet business goals.
•Manage project and stakeholder alignment by mapping customer timelines to engineering resources and aligning client stakeholders with technical teams.
•Conduct technical health checks and architecture reviews to identify bottlenecks and suggest optimizations.
•Act as the customer’s strategic voice by aggregating technical feedback and escalating critical issues to resolve blockers.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•5+ years of experience in a customer-facing technical delivery role.
•Proven ability to manage complex, multi-stakeholder technical projects without direct authority.
•Understanding of the ML lifecycle, data pipelines, and the fundamentals of search/retrieval systems.
•Ability to translate complex technical blockers into business impact for executives and communicate with developers.

Experience:5+ years

Skills:Stakeholder managementTechnical communicationProblem-solvingTranslating technical blockersProject management

Tech Stack:KubernetesAWSGCPAzureElasticsearchSolrPineconeMilvusQdrantVector SearchRAGAgentic AI

Company Brief

Qdrant

Industry: Data Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: Berlin, Germany

Founded: 2021

Glassdoor: 3.4

Website LinkedIn Glassdoor