IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Provide first- and second-line IT support as the primary contact for desktop, laptop, mobile, and printer issues. Diagnose and troubleshoot hardware, software, and network problems, and install and maintain operating systems and applications. Manage user accounts and permissions using Active Directory and cloud services, log incidents in a ticketing system, and support local network infrastructure including switches, routers, and wireless access points.

Location: Texas, Kansas City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide first and second-line technical support to staff in a timely, professional manner.
•Diagnose and troubleshoot hardware, software, and network problems for desktops, laptops, mobile devices, and printers.
•Install, configure, and maintain computer hardware, operating systems, and applications.
•Manage user accounts and permissions across platforms, including Active Directory and cloud-based services.
•Log incidents and service requests in the IT ticketing system and assist with procurement and deployment of IT equipment.

Pay and Benefits

Salary: USD 56,000 - 125,000 annually

Key Requirements

•Proven experience in an IT support role (e.g., Helpdesk Technician or IT Support Specialist).
•Strong working knowledge of Windows and macOS operating systems.
•Proficiency with Microsoft Office 365 and standard business software.
•Hands-on experience troubleshooting computer hardware issues.
•Understanding of network fundamentals (TCP/IP, DNS, DHCP).

Experience:Real estate

Skills:CommunicationInterpersonal skillsCustomer service focusProblem-solvingAnalytical mindset

Certifications:CompTIA A+CompTIA Network+Microsoft certifications

Tech Stack:Active DirectoryMicrosoft Office 365WindowsMacOSTCP/IPDNSDHCPCloud-based servicesIT ticketing systemSwitchesRoutersWireless access points

Company Brief

Qureos

Website

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Qureos

1 week ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Texas, Kansas City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide first and second-line technical support to staff in a timely, professional manner.
•Diagnose and troubleshoot hardware, software, and network problems for desktops, laptops, mobile devices, and printers.
•Install, configure, and maintain computer hardware, operating systems, and applications.
•Manage user accounts and permissions across platforms, including Active Directory and cloud-based services.
•Log incidents and service requests in the IT ticketing system and assist with procurement and deployment of IT equipment.

Pay and Benefits

Salary: USD 56,000 - 125,000 annually

Key Requirements

•Proven experience in an IT support role (e.g., Helpdesk Technician or IT Support Specialist).
•Strong working knowledge of Windows and macOS operating systems.
•Proficiency with Microsoft Office 365 and standard business software.
•Hands-on experience troubleshooting computer hardware issues.
•Understanding of network fundamentals (TCP/IP, DNS, DHCP).

Experience:Real estate

Skills:CommunicationInterpersonal skillsCustomer service focusProblem-solvingAnalytical mindset

Certifications:CompTIA A+CompTIA Network+Microsoft certifications

Tech Stack:Active DirectoryMicrosoft Office 365WindowsMacOSTCP/IPDNSDHCPCloud-based servicesIT ticketing systemSwitchesRoutersWireless access points

Company Brief

Qureos

Website