Guest Relations Supervisor (Dubai, AE)

Oversee daily operations of the guest relations team at The Meydan Hotel, ensuring memorable, personalized service that matches the hotel’s brand standards. Supervise staff, manage VIP arrivals, handle guest concerns, and coordinate with front-of-house departments to maintain high customer satisfaction. Lead daily briefings and monthly meetings, monitor guest feedback on social and travel platforms, and support long-stay guests through effective service recovery and follow-through.