Business Relationship Manager (Imo)

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: []

Own end-to-end merchant acquisition and terminal deployment across assigned commercial areas in Imo. You’ll identify, visit, onboard, and educate prospective merchants on Moniepoint’s payments and financial solutions, while building long-term relationships to drive retention and high transaction volumes. Manage onboarding quality including accurate KYC documentation and SOP/regulatory adherence, and be the primary contact for merchant queries and escalations to ensure monthly targets are met.

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FursaFursa
Moniepoint Group
Moniepoint Group
2 years ago

Business Relationship Manager (Imo)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end merchant acquisition and terminal deployment across assigned commercial areas in Imo. You’ll identify, visit, onboard, and educate prospective merchants on Moniepoint’s payments and financial solutions, while building long-term relationships to drive retention and high transaction volumes. Manage onboarding quality including accurate KYC documentation and SOP/regulatory adherence, and be the primary contact for merchant queries and escalations to ensure monthly targets are met.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint products and recommend solutions aligned to operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
  • •Build and nurture long-term merchant relationships, handle merchant queries, and resolve or escalate operational issues appropriately.

Pay and Benefits

Perks:Health InsurancePensionAnnual Bonus

Key Requirements

Languages:English

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn