Seasonal Sales Associate

Tapestry
Hong Kong
Workplace: OnsiteSeasonalFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Communication","Adaptability","Customer relationship building","Team collaboration"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals while driving cross-sell, upsell, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Handle daily store operations such as cash wrap, inventory processing, replenishment, visual merchandising, and transactions while maintaining brand standards and supporting a collaborative team environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Seasonal Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals while driving cross-sell, upsell, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Handle daily store operations such as cash wrap, inventory processing, replenishment, visual merchandising, and transactions while maintaining brand standards and supporting a collaborative team environment.
Location: Hong Kong
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Coach Guide to Style and Service standards and building lasting client relationships.
  • •Drive sales through personalized styling, product expertise, cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection procedures.
  • •Support inventory cycles and transactions (shipments, stock shelves, online pickups, purchases/returns/exchanges) while keeping the sales floor and stockroom clean and stocked.

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and the ability to read price/release sheets.
  • •Comfort using social selling tools and clienteling/data acquisition skills, including live-stream shopping or video demos.
  • •Ability to work a flexible schedule, including nights, weekends, peak periods, and public holidays.
Experience:1+ yearsLuxury retail
Skills:ClientelingCommunicationAdaptabilityCustomer relationship buildingTeam collaboration
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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