Customer Assistant (Christmas)

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Problem-solving","Teamwork","Flexibility"]

Deliver outstanding customer service in a John Lewis shop, creating engaging experiences from first greeting to resolving queries. Maintain shop standards through displays, stock availability, price ticketing, and cleanliness, while using product knowledge to drive sales and profits. Work flexibly across the store (till support, replenishment, and shop-keeping) and help protect profitability with accurate stock counts. Basic IT literacy and strong communication are essential.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Customer Assistant (Christmas)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 5 days ago

Job Summary

Deliver outstanding customer service in a John Lewis shop, creating engaging experiences from first greeting to resolving queries. Maintain shop standards through displays, stock availability, price ticketing, and cleanliness, while using product knowledge to drive sales and profits. Work flexibly across the store (till support, replenishment, and shop-keeping) and help protect profitability with accurate stock counts. Basic IT literacy and strong communication are essential.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Support shop standards including displays, stock availability, cleanliness, and price ticketing.
  • •Work flexibly across the shop team, including till support and stock replenishment.
  • •Identify areas of improvement, implement solutions, and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to deliver engaging customer service and resolve customer queries.
  • •Flexible approach to supporting the wider shop team (e.g., till support, stock replenishment, price ticketing).
  • •Willingness to identify areas for improvement and implement solutions.
Skills:CommunicationCustomer serviceProblem-solvingTeamworkFlexibility
Tech Stack:IT literacy

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn