Senior Manager, Data Science, Provider Experience

Headway
New York, San Francisco, Seattle
Workplace: HybridFull timeUSD 212,000 - 265,000 annuallyFunction: Data Science & Machine LearningExperience: 8+ yearsSkills: ["Technical excellence","Strategic thinking","Communication","Stakeholder management","Cross-functional collaboration"]

Define and lead the data science strategy for provider experience, partnering with Product, Engineering, Operations, Design, Clinical, and Customer Success to improve provider relationships. Lead and grow a team of data scientists, build quarterly roadmaps, and drive decisions through analysis, reporting, experimentation, and predictive modeling. Deep-dive into provider experience gaps, translate insights into actionable recommendations for executives, and tackle strategic projects hands-on.

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FursaFursa
Headway
Headway
1 month ago

Senior Manager, Data Science, Provider Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Define and lead the data science strategy for provider experience, partnering with Product, Engineering, Operations, Design, Clinical, and Customer Success to improve provider relationships. Lead and grow a team of data scientists, build quarterly roadmaps, and drive decisions through analysis, reporting, experimentation, and predictive modeling. Deep-dive into provider experience gaps, translate insights into actionable recommendations for executives, and tackle strategic projects hands-on.
Location: New York, San Francisco, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead and grow a high-performing team of data scientists, fostering technical excellence and strategic thinking.
  • •Develop quarterly roadmaps with cross-functional partners, align resources, and oversee execution.
  • •Drive insights and decisions via strategic analysis, reporting, experimentation, and predictive modeling.
  • •Improve provider experience by focusing on experience metrics, identifying gaps, and segmenting data to uncover opportunities.
  • •Translate complex technical findings into clear, actionable recommendations for executive stakeholders.

Pay and Benefits

Salary: USD 212,000 - 265,000 annually
Perks:EquityHealth InsuranceDentalVisionHsaFsa401kHome OfficeParental LeavePaid LeaveEapLearning Budget

Key Requirements

  • •8+ years of experience in data science or analytics roles.
  • •3+ years of experience managing and developing teams.
  • •Demonstrated success with a product mindset and working closely with Product.
  • •Proficiency in forecasting, experimentation, and causal inference.
  • •Hands-on technical fluency in SQL and Python or R, with experience in data modeling (ideally using dbt).
Experience:8+ yearsHealthcareMental healthSaaSAnalytics
Skills:Technical excellenceStrategic thinkingCommunicationStakeholder managementCross-functional collaboration
Tech Stack:SQLPythonRDbtForecastingExperimentationCausal inferencePredictive modelingAI-assisted tools

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website