Unemployment Claims Associate - OH - On Site

Distro
Cincinnati
Workplace: OnsiteFull timeUSD 17.79 - 22.6 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Client support","Organizational skills","Attention to detail","Verbal communication","Written communication"]

Coordinate and manage assigned unemployment claims end-to-end, meeting required deadlines while collaborating with client contacts and internal teams. Respond to inquiries from state agencies, monitor the unemployment email inbox, and review state portal correspondence. Provide guidance to clients on best practices with integrity and compliance, maintain accurate client data in unemployment tracking software, and administer unemployment POA tasks as needed.

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FursaFursa
Distro
Distro
4 weeks ago

Unemployment Claims Associate - OH - On Site

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Coordinate and manage assigned unemployment claims end-to-end, meeting required deadlines while collaborating with client contacts and internal teams. Respond to inquiries from state agencies, monitor the unemployment email inbox, and review state portal correspondence. Provide guidance to clients on best practices with integrity and compliance, maintain accurate client data in unemployment tracking software, and administer unemployment POA tasks as needed.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts and internal teams to address unemployment-related issues.
  • •Respond promptly and professionally to inquiries from state agencies and participate in the unemployment call queue.
  • •Monitor and manage the unemployment email inbox and review state portal correspondence as assigned.
  • •Maintain accurate client data in unemployment tracking software and create/assign POA administration tasks when necessary.
Travel: Low travel

Pay and Benefits

Salary: USD 17.79 - 22.6 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceShort TermLong TermEapFlexible Spending

Key Requirements

  • •High school diploma or equivalent combination of experience, skills, and education (non-traditional programs, certifications, or training) preferred.
  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with designated client contacts on unemployment-claim matters and maintain client satisfaction.
  • •Ability to learn and work across multiple HRIS and vendor partner platforms.
  • •Some knowledge of Microsoft Office (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and willingness to learn additional applications as needed.
Education:High School
Skills:Client supportOrganizational skillsAttention to detailVerbal communicationWritten communication
Tech Stack:Microsoft OfficeOutlookMicrosoft TeamsExcelWordPowerPointAdobe AcrobatHRISCRMUnemployment tracking softwareState portalsVideo conferencingChatEmailPhone

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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