Senior Business Operations Manager

Braze
Chicago
Workplace: HybridFull timeUSD 118,000 - 186,000 annuallyFunction: Business OperationsSkills: ["Autonomy","Strategic partnership","Analytical thinking","Executive communication","Accountability"]

Drive financial rigor and operational consistency for the CBO Business Operations team by owning CBO budgets (including AI-specific costs), building scenario models, and delivering Long Range Plan (LRP) and annual planning financial inputs. Lead cross-functional strategic initiatives using program management best practices, streamline operational processes with AI tools and automated workflows, and manage change across global stakeholders with strong executive presence and confidentiality.

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Braze
Braze
4 weeks ago

Senior Business Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Drive financial rigor and operational consistency for the CBO Business Operations team by owning CBO budgets (including AI-specific costs), building scenario models, and delivering Long Range Plan (LRP) and annual planning financial inputs. Lead cross-functional strategic initiatives using program management best practices, streamline operational processes with AI tools and automated workflows, and manage change across global stakeholders with strong executive presence and confidentiality.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end CBO budgeting, including AI-specific costs and ROI, and connect it to the broader LRP financial process and models.
  • •Lead budget allocation recommendations and scenario modeling to support strategic planning pivots with data-driven alternatives and impact analyses.
  • •Architect and deliver Long Range Plan (LRP) and Annual Planning Financial inputs for the CBO, building multi-year projections with strategic stakeholders.
  • •Drive high-impact strategic initiatives using program management best practices to deliver cross-functional programs on time and aligned to leadership objectives.
  • •Streamline operational processes by evaluating and implementing AI tools and automated workflows, and lead change management and organizational agility initiatives.

Pay and Benefits

Salary: USD 118,000 - 186,000 annually
Perks:Health InsuranceDentalVisionEquityRsusRetirementPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •7+ years of experience in Business Operations, Program Management, Strategic Finance, Strategy Consulting, or an analytical corporate strategy role in a fast-paced scaling environment.
  • •Demonstrated high autonomy and experience acting as a trusted advisor to leadership while driving complex programs end-to-end with minimal guidance.
  • •Advanced financial and operational rigor, including driving annual planning processes and managing multi-million dollar budgets with data-driven scenario modeling.
  • •Expertise architecting and steering large-scale, cross-functional programs using industry-standard program management frameworks.
  • •Strong executive presence and communication skills to synthesize complex operational or financial narratives for C-suite leadership, with discretion over sensitive data.
Skills:AutonomyStrategic partnershipAnalytical thinkingExecutive communicationAccountability
Languages:English
Tech Stack:AIAutomated workflowsScenario modelingLong Range Plan (LRP)Financial frameworks

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn