Senior Manager, Strategic Partnerships - Resy

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Business Development & PartnershipsExperience: 8+ yearsEducation: bachelorsSkills: ["Problem-solving","Self-starter","Relationship-building","Cross-functional collaboration","Leadership"]

Own and grow top-tier restaurant partnerships for American Express Global Dining (Resy, Tock, Rooam), acting as the conduit between external partners and internal business units. Partner cross-functionally to retain and deepen strategic relationships, guide partner-focused projects, and align dining value adds with marketing, partner success, and growth initiatives across the business.

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American Express
American Express
3 days ago

Senior Manager, Strategic Partnerships - Resy

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Last checked: 8 hours agoStatus: Live

Job Summary

Own and grow top-tier restaurant partnerships for American Express Global Dining (Resy, Tock, Rooam), acting as the conduit between external partners and internal business units. Partner cross-functionally to retain and deepen strategic relationships, guide partner-focused projects, and align dining value adds with marketing, partner success, and growth initiatives across the business.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Sr. Manager level

Key Responsibilities

  • •Own a restaurant partner book of business and manage relationships with key external stakeholders.
  • •Steer retention and satisfaction for strategic partners through relationship management.
  • •Act as a center of excellence for restaurant partners across projects and opportunities impacting them.
  • •Partner with marketing and partner success to connect restaurant needs to business priorities and goals.
  • •Engage in high-visibility projects and support acquisition strategy and sell-in benefits for restaurants.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental LeavePaid Leave

Key Requirements

  • •8+ years of work experience in partnership management roles.
  • •Bachelor’s Degree or comparable experience and/or other certifications.
  • •Hospitality and restaurant industry expertise.
  • •Strong Microsoft PowerPoint and Excel skills.
  • •Previous work with Salesforce (preferred).
Experience:8+ yearsHospitalityRestaurant industry
Education:Bachelor's
Skills:Problem-solvingSelf-starterRelationship-buildingCross-functional collaborationLeadership
Tech Stack:Microsoft PowerPointExcelSalesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn