European Logistics Quality Control Specialist - TikTok

TikTok
London
Full timeFunction: Quality & Regulatory (Non-Software)Experience: 2+ yearsSkills: ["Data analysis","Problem-solving","Root cause analysis","Communication","Hands-on","Results-driven"]

Monitor end-to-end logistics performance across the UK/EU fulfillment network, identifying issues across warehousing, transportation, and last-mile delivery. Track logistics quality metrics such as delivery timeliness, damage/loss rates, on-time fulfillment, and exceptions. Perform performance reviews, analyze root causes, and drive closed-loop resolution with internal teams and logistics partners while improving KPI definitions and exception-handling processes.

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FursaFursa
TikTok
TikTok
1 month ago

European Logistics Quality Control Specialist - TikTok

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Monitor end-to-end logistics performance across the UK/EU fulfillment network, identifying issues across warehousing, transportation, and last-mile delivery. Track logistics quality metrics such as delivery timeliness, damage/loss rates, on-time fulfillment, and exceptions. Perform performance reviews, analyze root causes, and drive closed-loop resolution with internal teams and logistics partners while improving KPI definitions and exception-handling processes.
Location: London
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)

Key Responsibilities

  • •Monitor end-to-end logistics performance across the UK/EU fulfillment network to identify issues in warehousing, transportation, and last-mile delivery.
  • •Track logistics quality metrics including delivery timeliness, damage rate, loss rate, on-time fulfillment rate, and exception rate.
  • •Conduct regular performance reviews, analyze root causes, and propose practical improvement actions.
  • •Follow up on logistics exceptions and drive closed-loop issue resolution with internal teams and logistics partners.
  • •Support improvements to KPI definitions, quality control rules, and exception-handling processes.

Key Requirements

  • •At least 2 years of experience in logistics, e-commerce, supply chain, operations analysis, or strategy analysis.
  • •Strong data analysis skills to identify problems, analyze root causes, and drive improvements through data.
  • •Basic understanding of e-commerce logistics fulfillment.
  • •Fluent in spoken and written English to communicate with partners and internal teams.
  • •Fast learner, hands-on, results-driven mindset.
Experience:2+ yearsLogisticsE-commerceSupply chainOperations analysis
Skills:Data analysisProblem-solvingRoot cause analysisCommunicationHands-onResults-driven
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn