Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: associatesSkills: ["Customer service","Leadership","Communication","Organization","Problem-solving"]

Oversee front-of-house dining operations to deliver excellent guest experiences. Supervise and train waitstaff, assign duties, and manage schedules and reservations while keeping service standards high. Handle customer inquiries and complaints with professionalism, coordinate with kitchen and bar teams for accurate delivery, and ensure dining areas are clean and presentable. Manage cash handling, support upselling, and complete key administrative tasks to keep service running smoothly.

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Power International Holding
Power International Holding
1 month ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to deliver excellent guest experiences. Supervise and train waitstaff, assign duties, and manage schedules and reservations while keeping service standards high. Handle customer inquiries and complaints with professionalism, coordinate with kitchen and bar teams for accurate delivery, and ensure dining areas are clean and presentable. Manage cash handling, support upselling, and complete key administrative tasks to keep service running smoothly.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee front-of-house operations, supervising waitstaff and ensuring service standards are upheld.
  • •Greet guests, assist with seating arrangements, and handle customer inquiries and complaints professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage waitstaff work schedules and support reservations and seating charts.
  • •Coordinate with kitchen and bar staff to ensure timely and accurate food and drinks delivery, including cash handling and upselling activities.

Key Requirements

  • •Minimum 5 years working experience with 3 years relevant working experience.
  • •2 years GCC experience is a plus.
  • •Supervise and motivate waitstaff while maintaining service standards.
  • •Use strong interpersonal and communication skills to handle guest inquiries and complaints.
  • •Complete a Diploma in Hotel and Restaurant Management or a related Food and Beverage course.
Experience:5+ yearsGCC
Education:Associate's in Hotel and Restaurant Management or Food and Beverage related course
Skills:Customer serviceLeadershipCommunicationOrganizationProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website