SpaceX

3 weeks ago

Starlink Enterprise Account Director, Aviation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Own a portfolio of strategic enterprise aviation customers as the primary point of contact from contract signature through onboarding, activation, and ongoing account management. Partner with account specialists and leads to manage day-to-day requests like orders, invoicing, and supply management, while building relationships with executive stakeholders to drive revenue realization. Collect and champion customer feedback to influence programmatic and technical development, ensuring exceptional service and account growth.

Location: Redmond

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Act as the primary point of contact for strategic enterprise aviation customers, owning the interface from contract signature through onboarding, ongoing account management, and retention/growth.
•Work with a team of Account Specialists and Leads to manage day-to-day requests, including orders, invoicing, and supply management.
•Build relationships with executive stakeholders to identify requirements, manage expectations, and drive revenue realization quickly.
•Collect, communicate, and champion customer feedback internally to influence and steer programmatic and technical development needed to maintain and grow the business.
•Retain and grow account value across both hardware and service revenue, forecasting revenue on or ahead of schedule and communicating readiness levels, requirements, schedules, and risks.

Travel: High travel

Key Requirements

•Bachelor’s degree in engineering or business; or high school diploma/equivalency certificate and 10+ years of professional business development, program management, sales, or account management experience.
•8+ years of experience in a customer-facing role.
•Demonstrated experience in account management, sales, or business functions within the aviation industry (e.g., commercial airlines, OEMs, or dealers).
•Experience focusing on onboard connectivity solutions, satellite integrations, or fleet/mobility applications.
•Ability to read contract documents and discern requirements and deliverables.

Experience:8+ yearsAviation

Skills:Customer relationship managementExecutive stakeholder communicationProblem-solvingActive listeningResiliency

Languages:English

Eligibility

Nationality:US National

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

SpaceX

3 weeks ago

Starlink Enterprise Account Director, Aviation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Redmond

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Act as the primary point of contact for strategic enterprise aviation customers, owning the interface from contract signature through onboarding, ongoing account management, and retention/growth.
•Work with a team of Account Specialists and Leads to manage day-to-day requests, including orders, invoicing, and supply management.
•Build relationships with executive stakeholders to identify requirements, manage expectations, and drive revenue realization quickly.
•Collect, communicate, and champion customer feedback internally to influence and steer programmatic and technical development needed to maintain and grow the business.
•Retain and grow account value across both hardware and service revenue, forecasting revenue on or ahead of schedule and communicating readiness levels, requirements, schedules, and risks.

Travel: High travel

Key Requirements

•Bachelor’s degree in engineering or business; or high school diploma/equivalency certificate and 10+ years of professional business development, program management, sales, or account management experience.
•8+ years of experience in a customer-facing role.
•Demonstrated experience in account management, sales, or business functions within the aviation industry (e.g., commercial airlines, OEMs, or dealers).
•Experience focusing on onboard connectivity solutions, satellite integrations, or fleet/mobility applications.
•Ability to read contract documents and discern requirements and deliverables.

Experience:8+ yearsAviation

Skills:Customer relationship managementExecutive stakeholder communicationProblem-solvingActive listeningResiliency

Languages:English

Eligibility

Nationality:US National

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn