Manager, B2B Retention, DoorDash for Business

DoorDash US
New York, San Francisco, Sunnyvale, Los Angeles, Chicago, Denver, Boston, Austin, Atlanta, Miami, Seattle
Workplace: OnsiteFull timeUSD 142,800 - 210,000 annuallyFunction: Marketing & GrowthExperience: 5-7 yearsEducation: bachelorsSkills: ["Analytical skills","Stakeholder management","Ownership","Self-motivated","Multi-tasking"]

Lead B2B retention marketing for DoorDash for Business by building CRM and lifecycle communications that increase adoption, activation, conversion, and engagement. Own end-to-end cross-channel campaign execution across email, push, SMS, and in-app messaging using CRM tools and segmentation. Partner with product, engineering, operations, and marketers to scale personalized experiences, run testing/iteration, and deliver benchmarked performance reporting.

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DoorDash US
DoorDash US
6 hours ago

Manager, B2B Retention, DoorDash for Business

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead B2B retention marketing for DoorDash for Business by building CRM and lifecycle communications that increase adoption, activation, conversion, and engagement. Own end-to-end cross-channel campaign execution across email, push, SMS, and in-app messaging using CRM tools and segmentation. Partner with product, engineering, operations, and marketers to scale personalized experiences, run testing/iteration, and deliver benchmarked performance reporting.
Location: New York, San Francisco, Sunnyvale, Los Angeles, Chicago, Denver, Boston, Austin, Atlanta, Miami, Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Develop, test, and implement CRM strategies to improve key metrics for DoorDash for Business
  • •Create personalization strategies and frameworks based on administrator needs and user benefits
  • •Execute end-to-end campaigns from strategy brief through build, QA, and launch
  • •Manage cross-functional partner relationships to lead channel communications strategy, testing, iteration, and scaling
  • •Analyze campaign results, establish benchmarks, share performance reporting, and align on best practices with partner teams

Pay and Benefits

Salary: USD 142,800 - 210,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental LeaveWellness StipendCommuter BenefitsPaid LeaveDisability Insurance

Key Requirements

  • •5-7+ years of experience in marketing or growth, including 4+ years in lifecycle, email, CRM, or retention marketing
  • •Experience working in B2B or B2B2C contexts
  • •Familiarity with CRM technology, including ESPs (Braze experience is a plus), segmentation tools, and complex data structures
  • •Strong analytical skills to build data-driven campaigns and communicate impact
  • •Bachelor’s degree or equivalent experience
Experience:5-7 yearsB2BB2B2CLifecycle marketingCRMRetention marketing
Education:Bachelor's
Skills:Analytical skillsStakeholder managementOwnershipSelf-motivatedMulti-tasking
Languages:English
Tech Stack:CRMEmailPush notificationsSMSIn-app messagingBrazeSegmentation toolsSigmaTableau

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn