Store Team Lead (York, GB, YO19 4TA)

Crocs Inc.
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Communication","Interpersonal skills","Team leadership","Attention to detail","Proactiveness"]

Lead retail store operations and deliver exceptional consumer service using Crocs’ C.H.A.R.M. service model. Oversee opening/closing procedures, train teammates on products and promotions, and drive daily sales targets. Coordinate daily store priorities and deadlines, support retail operations across departments, manage POS system usage, stock replenishment and pricing/markdowns, and help improve team performance by collaborating with store management.

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Crocs Inc.
Crocs Inc.
13 hours ago

Store Team Lead (York, GB, YO19 4TA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead retail store operations and deliver exceptional consumer service using Crocs’ C.H.A.R.M. service model. Oversee opening/closing procedures, train teammates on products and promotions, and drive daily sales targets. Coordinate daily store priorities and deadlines, support retail operations across departments, manage POS system usage, stock replenishment and pricing/markdowns, and help improve team performance by collaborating with store management.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Oversee opening/closing procedures and educate team members on products and promotions.
  • •Coordinate, delegate, prioritize store deadlines, and ensure follow-up on daily building activities.
  • •Learn and assist across store departments, including consumer service, product knowledge, visual presentation, and stock room management.
  • •Support daily retail operations including POS system management, stock replenishment, pricing/markdown processes, loyalty program promotions, and maintaining cleanliness/recovery standards.

Key Requirements

  • •2–3 years of total retail experience, with preference for candidates who have held prior store leadership roles.
  • •Flexibility in schedule including availability for nights, weekends, holidays, and extended hours with regular attendance.
  • •Genuine enthusiasm for retail and sales, with a passion for creating memorable shopping experiences.
  • •Strong communication and interpersonal skills to build rapport with consumers and team members.
  • •Proactive, detail-oriented approach to completing tasks efficiently, representing Crocs as a brand ambassador.
Experience:2+ yearsRetailStore leadership
Skills:CommunicationInterpersonal skillsTeam leadershipAttention to detailProactiveness
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn