Staff Solutions Engineer - Northeast

Kong
Boston
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Listening","Presentation","Collaboration","Problem-solving"]

Join Kong as a Staff Solutions Engineer at the center of API and AI connectivity. You will support field sales, translate customer needs into cloud-native Kong solutions, lead PoCs, author technical docs, and help shape engagements with Product, Engineering, and Marketing—driving 100% customer satisfaction in a fast-paced SaaS environment.

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FursaFursa
Kong
Kong
2 months ago

Staff Solutions Engineer - Northeast

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Join Kong as a Staff Solutions Engineer at the center of API and AI connectivity. You will support field sales, translate customer needs into cloud-native Kong solutions, lead PoCs, author technical docs, and help shape engagements with Product, Engineering, and Marketing—driving 100% customer satisfaction in a fast-paced SaaS environment.
Location: Boston
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
  • •Understand customer requirements and how the Kong platform can help; grow trusted client relationships throughout the sales lifecycle.
  • •Support PoCs throughout the entire evaluation process.
  • •Ensure 100% customer satisfaction across assigned set of accounts.
  • •Coordinate with support, product, and engineering teams to help support customer needs.

Pay and Benefits

Perks:Remote WorkHealth Insurance401k

Key Requirements

  • •7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company.
  • •Solid understanding of cloud computing trends and open source business models.
  • •You are a strong listener and communicator.
  • •You can confidently lead a discussion with Product Managers, Engineers, and Executives.
  • •Experience with Docker/Kubernetes and other cloud native platforms.
Experience:7+ yearsSaaSOpen SourceEnterprise Software
Skills:CommunicationListeningPresentationCollaborationProblem-solving
Tech Stack:DockerKubernetesAPIsCI/CDAILLMCloud-nativeCloud

Company Brief

Kong
Provides a cloud-native API and service connectivity platform (Kong Gateway, Konnect, Kuma, Insomnia) that secures, manages, and observes APIs and microservices for enterprises across cloud and hybrid environments.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor