Freshworks

3 weeks ago

Staff Product Manager - Enterprise Security, IAM & Data Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end product strategy and roadmap for enterprise security, Identity and Access Management (IAM), and the data platform. Tackle highly ambiguous, technically complex problems by partnering with senior engineers, architects, and solution PMs to define novel architectures. Set platform vision, deliver foundational capabilities that scale, and act as a technical advisor to product and engineering leadership. Mentor junior-to-lead PMs and elevate platform quality, reliability, and security standards.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Lead the definition and execution of product strategy for complex enterprise security, IAM, and data platform initiatives.
•Own the end-to-end roadmap for the domain and align it with long-term platform goals while influencing adjacent team roadmaps.
•Deconstruct deeply ambiguous, technically challenging problems and collaborate with senior engineers and architects to design novel architectural solutions.
•Serve as the primary technical product advisor to engineering and product leadership, providing data-driven recommendations for platform decisions.
•Mentor junior-to-lead PMs and champion best-in-class platform development, quality, reliability, and security standards, including backlog management and sprint planning.

Key Requirements

•8–12+ years of progressive product management experience with strong focus on platform infrastructure, core architecture, or technical enterprise SaaS products.
•Demonstrated track record operating as a lead or principal builder delivering high-impact, technically complex products across enterprise trust, security, IAM, or data platforms.
•Advanced domain expertise in enterprise security, IAM architectures, and complex data platform structures, with understanding of SaaS business models.
•High proficiency in long-term goal setting, RICE/MoSCoW prioritization, and building business cases for new platform initiatives.
•Bachelor's degree in Computer Science, Engineering, or a highly related technical field.

Experience:Enterprise SaaSEnterprise securityIAMData platforms

Education:Bachelor's

Skills:Stakeholder managementStrategic thinkingMentorshipExecutive communicationProblem-solving

Languages:English

Tech Stack:Microservices architectureAI/MLPRDAgile methodologies

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Freshworks

3 weeks ago

Staff Product Manager - Enterprise Security, IAM & Data Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Lead the definition and execution of product strategy for complex enterprise security, IAM, and data platform initiatives.
•Own the end-to-end roadmap for the domain and align it with long-term platform goals while influencing adjacent team roadmaps.
•Deconstruct deeply ambiguous, technically challenging problems and collaborate with senior engineers and architects to design novel architectural solutions.
•Serve as the primary technical product advisor to engineering and product leadership, providing data-driven recommendations for platform decisions.
•Mentor junior-to-lead PMs and champion best-in-class platform development, quality, reliability, and security standards, including backlog management and sprint planning.

Key Requirements

•8–12+ years of progressive product management experience with strong focus on platform infrastructure, core architecture, or technical enterprise SaaS products.
•Demonstrated track record operating as a lead or principal builder delivering high-impact, technically complex products across enterprise trust, security, IAM, or data platforms.
•Advanced domain expertise in enterprise security, IAM architectures, and complex data platform structures, with understanding of SaaS business models.
•High proficiency in long-term goal setting, RICE/MoSCoW prioritization, and building business cases for new platform initiatives.
•Bachelor's degree in Computer Science, Engineering, or a highly related technical field.

Experience:Enterprise SaaSEnterprise securityIAMData platforms

Education:Bachelor's

Skills:Stakeholder managementStrategic thinkingMentorshipExecutive communicationProblem-solving

Languages:English

Tech Stack:Microservices architectureAI/MLPRDAgile methodologies

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor