DevRel / Support Engineer

Mintlayer
Dubai, Abu Dhabi
Full timeFunction: Product ManagementSkills: ["Communication","Community building","Speaking","Technical writing","Empathy","Problem-solving"]

Join a Dubai team as a DevRel / Support Engineer and be the primary technical voice for developers building on Mintlayer. You’ll support community questions across Discord, Telegram, GitHub (and StackOverflow), translate feedback into feature requests, and run workshops at conferences and hackathons. You’ll also resolve escalated enterprise support tickets with code-level solutions and create video tutorials, blog posts, and live-coding content.

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FursaFursa
Mintlayer
Mintlayer
1 month ago

DevRel / Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Join a Dubai team as a DevRel / Support Engineer and be the primary technical voice for developers building on Mintlayer. You’ll support community questions across Discord, Telegram, GitHub (and StackOverflow), translate feedback into feature requests, and run workshops at conferences and hackathons. You’ll also resolve escalated enterprise support tickets with code-level solutions and create video tutorials, blog posts, and live-coding content.
Location: Dubai, Abu Dhabi
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Manage technical queries in developer community channels like Discord, StackOverflow, and GitHub.
  • •Gather community feedback and translate it into feature requests for the MWS and Protocol teams.
  • •Represent Mintlayer at global conferences and hackathons by running workshops and helping developers build first MWS-powered apps.
  • •Handle escalated enterprise support tickets and provide code-level solutions.
  • •Create educational content such as video tutorials, blog posts, and live-coding sessions to showcase the ecosystem.

Pay and Benefits

Perks:Health InsuranceGym MembershipRelocation Support

Key Requirements

  • •Strong technical background with Go/JS preferred and the ability to support developers with code-level solutions.
  • •Excellent communication skills for engaging with developers in community channels and providing clear technical guidance.
  • •Comfortable speaking publicly (stage, webinars) and creating technical content such as blog posts, video tutorials, and live-coding sessions.
  • •Patience and empathy when handling frustrated users and complex support tickets.
  • •Deep interest in the Bitcoin ecosystem and decentralized infrastructure; must be located in or willing to relocate to Dubai.
Experience:BitcoinDeFiDeveloper communityDecentralized infrastructure
Skills:CommunicationCommunity buildingSpeakingTechnical writingEmpathyProblem-solving
Tech Stack:GoJavaScriptDiscordTelegramGitHubStackOverflowBitcoinDeFiMWSProtocol

Company Brief

Mintlayer
Develops a Bitcoin-focused blockchain protocol designed to enable decentralized finance applications, tokenization, and interoperability. The platform aims to combine Bitcoin’s security with smart-contract functionality for developers and users.
Industry: Blockchain & Web3
Headquarters: Abu Dhabi, United Arab Emirates
Website