Senior Jira Administrator

Canonical
EMEA
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceSkills: ["Stakeholder management","Documentation practices","Interpersonal skills","Curiosity","Accountability"]

Administer and optimize Atlassian Jira Cloud for Canonical’s engineering and business teams. You will design, document, and implement Jira automation and integrations—connecting Jira to a data warehouse—while creating analytical dashboards to drive data-driven decisions. Working within the Commercial Systems team, you’ll partner with engineering, operations, and support groups globally, resolve critical escalations, and build learning resources that scale.

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Canonical
Canonical
1 year ago

Senior Jira Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Administer and optimize Atlassian Jira Cloud for Canonical’s engineering and business teams. You will design, document, and implement Jira automation and integrations—connecting Jira to a data warehouse—while creating analytical dashboards to drive data-driven decisions. Working within the Commercial Systems team, you’ll partner with engineering, operations, and support groups globally, resolve critical escalations, and build learning resources that scale.
Location: EMEA
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage Atlassian Jira Cloud at Canonical
  • •Design, document, and implement Jira processes and automation
  • •Design, document, and implement Jira integrations with the data warehouse
  • •Create analytical dashboards for data-driven stakeholder decisions
  • •Collaborate with engineering, operations, and support teams globally and resolve critical escalations
Travel: Low travel

Pay and Benefits

Perks:Learning BudgetAnnual BonusPaid LeaveMaternity LeavePaternity LeaveEap

Key Requirements

  • •Experience administering Atlassian Jira and its ecosystem
  • •Experience using Jira across different technical and non-technical departments
  • •Software development experience in Python
  • •Exceptional written and spoken English with strong interpersonal skills
  • •Ability to collaborate remotely and manage critical escalations in a timely manner
Experience:Open-source softwareSaaSBusiness systemsRemote work
Skills:Stakeholder managementDocumentation practicesInterpersonal skillsCuriosityAccountability
Languages:English
Tech Stack:Atlassian Jira CloudAtlassian JiraJira automationJira integrationsPythonGoAirbyteTemporalSalesforceNetSuiteGreenhouseGSuiteData warehouseDashboards

Company Brief

Canonical
Develops and maintains Ubuntu, a leading open-source Linux distribution, and provides cloud, IoT, and enterprise support, tooling, and services to enable deployment, management, and security of infrastructure and applications.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: London, United Kingdom
Founded: 2004
WebsiteLinkedIn