KYC Operations Senior Analyst - Deactivations

Wise
São Paulo
Workplace: HybridFull timeBRL 8,300 - 11,000 monthlyFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Communication","Interpersonal skills","Organizational skills","Attention to detail","Analytical skills","Risk-based decision making"]

Conduct Enhanced Due Diligence (EDD) for customer risk profiles, using a risk-based approach to make onboarding and deactivation decisions for high-risk customers. Review transaction histories and account usage to identify behaviour patterns and perform periodic reviews. Research using external sources, draft SAR narratives when warranted, collaborate on escalations, and support audits and regulatory queries while mentoring KYC Operations analysts.

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FursaFursa
Wise
Wise
23 hours ago

KYC Operations Senior Analyst - Deactivations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Conduct Enhanced Due Diligence (EDD) for customer risk profiles, using a risk-based approach to make onboarding and deactivation decisions for high-risk customers. Review transaction histories and account usage to identify behaviour patterns and perform periodic reviews. Research using external sources, draft SAR narratives when warranted, collaborate on escalations, and support audits and regulatory queries while mentoring KYC Operations analysts.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Perform Enhanced Due Diligence (EDD) reviews based on customer risk profiles, making risk-based decisions and approving high-risk onboarding per policy.
  • •Review transaction history and account usage, conduct periodic reviews, and identify behaviour patterns indicating risks.
  • •Research customer information using provided documentation and external sources (e.g., websites and registries) to ensure customers fit risk appetite.
  • •Prioritize and manage escalated or complicated cases, communicate with internal teams, and provide guidance on complex matters when appropriate.
  • •Maintain deep understanding of AML/CFT regulations, support audits and regulatory queries, and mentor KYC Operations analysts; lead projects and contribute to policy/training updates.

Pay and Benefits

Salary: BRL 8,300 - 11,000 monthly
Perks:RsusLearning BudgetHealth InsuranceDentalLife InsuranceEap ProgramPaid LeaveParental LeaveChildcareCommuter BenefitsMeal VouchersGym MembershipSabbatical Leave

Key Requirements

  • •3+ years of experience in Operations or financial services, preferably in CDD/EDD/AML or compliance roles.
  • •Working knowledge of global KYC/AML compliance regulations and standards.
  • •Ability to make decisions using a risk-based approach and ensure risk management standards are met.
  • •Strong communication and interpersonal skills, with attention to detail and analytical skills to meet strict KPIs.
  • •Ability to draft SAR narratives and read legal/regulatory documents; flexible to work in shifts.
Experience:3+ yearsFinancial servicesAMLKYC
Education:
Skills:CommunicationInterpersonal skillsOrganizational skillsAttention to detailAnalytical skillsRisk-based decision making
Certifications:ICACAMS
Languages:English

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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